All registrations for livestream courses are final. Payment must be made at the time of registration, and no refunds are permitted for livestream courses once registration is completed.
Date changes and substitutions are permitted for livestream courses. If you are unable to attend a livestream course, Coach8 must be notified in writing before the course commencement date, and the replacement course or substitution must be taken within three months of the original course. Date changes and substitutions are not permitted simply because a student arrives at a course after the starting time.
If you attend a livestream course with Coach8, we ask that you sign into your livestream course at least 10 minutes prior to the starting time to ensure your technology is working and to be present for attendance and policy review.
Coach8 is not responsible for ensuring your Internet connectivity or for any connectivity problems that prevent you from accessing a livestream course. No refunds will be issued for any reason, including connectivity problems. You can test your system capabilities in advance by visiting zoom.us/test.
Requirements for livestream courses, such as system specifications and IICRC exam registration processes, are described on the Coach8 website. Review and confirmation of these requirements is the responsibility of the student registering for the livestream course.
In order to qualify for an IICRC certification exam, the IICRC early departure requirements must be strictly adhered to.
Under the IICRC livestream course rules, students are required to attend every day of their course for the allotted hours. If a student does not attend a course for the entire duration, they will not be eligible to sit for the certification exam. Students cannot sign into a class late or leave early.
Coach8 is not responsible for ensuring that a student is present for the entire duration of their course. If a student cannot be present, Coach8 needs to be notified.
In order to qualify for an IICRC certification exam, students must adhere to the following IICRC requirements:
- Students must have a suitable internet connection.
- Students must sign into their course and participate using either a desktop, laptop or tablet computer.
- Students must be seen by the instructor with their head and shoulders visible on camera.
- Students may not participate in any other activity during class time (walking, working, speaking to others, speaking on cell phone, etc.)
- Students may not participate while in a vehicle at any time.
In order to qualify for an IICRC certification exam, the IICRC Student Participation policy regarding attendance, screen-sharing, and participant behaviour requirements must be strictly adhered to. Coach8 has no control or oversight regarding the IICRC Student Participation policy or their decision to deny a certification exam to a student who does not adhere to their specific policies. Any student who cannot complete a certification exam due to policy infractions is not eligible for course transfer or refund, and registration payment is forfeited.